FAQ

How do we contact: 

Via email message info@brickblockarmy.com

Or message us via Facebook @BrickBlockArmy

What is your Shipping Policy:

BBA offers FREE shipping on all orders.

How long does it take for my order to arrive:

On average it takes 2 to 4 weeks

Do you accept returns:

Yes on all orders that arrive damaged from the mail transportation or are not as described.

If my order is lost what happens:

BBA will send out a new order to you free of charge.

Do you provide tracking number:

Yes on all our orders tracking numbers are provided.

Are all the products new:

Yes all the items in-store are 100% NEW.

Can I cancel my order is if do a mistake

Yes you have 24 hours to cancel then your order will be processed and can no longer be cancelled.

Extra: All products don’t come with retail box because they can get damaged during transit and don’t allow the BBA team to properly package your order.

 

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