FAQ

How do we contact: 

Via email: info@brickblockarmy.com

Or via Instagram or Facebook @BrickBlockArmy

What is your Shipping Policy:

BBA offers FREE shipping on all orders.

How long does it take for my order to arrive:

On average it takes 2 to 5 weeks

Do you accept returns:

Yes on all orders that arrive damaged from the mail transportation or are not as described.

If my order is lost what happens:

BBA will send out a new order to you free of charge.

Do you provide tracking number:

Yes on all our orders tracking numbers are provided.

Are all the products new:

Yes all the items in-store are 100% NEW.

Can I cancel my order is if do a mistake

Yes you can cancel your order anytime before it gets sent out for shipping.

I have ordered multiple items. Will they come together or separately

We will do our best to put all your items together, however because we use a economical postage model to offer Free shipping there will be times where your order will come separately.

Extra: All products don’t come with retail box because they can get damaged during transit and don’t allow the BBA team to properly package your order.

 

Spin to win Spinner icon